The software is very intuitive to use and contains really helpful features like being able to review and correct details in the transcript while listening to the audio. This is the first software I have used that recognises and differentiates between multiple voices with a functional level of accuracy.
This hardly seems like a disadvantage however, there is an investment of time required in reviewing and correcting 'misinterpretations' of words and phrases in the produced transcript. You also need to manually give an identity to the speaker of each transcribed passage of text though this takes a fraction of the time and cost expended on manual transcription.
